Last Updated: August 8, 2025
Well Control Group Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, products, and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, mailing address, billing information, and any details you provide via forms, quotes, or service requests.
- Technical Information: IP address, browser type, device type, operating system, pages visited, and usage data collected through cookies or similar technologies.
- Project Information: Engineering project specifications, drawings, or related documents shared with us during consultations or service delivery.
2. How We Collect Information
We collect information through:
- Website forms (e.g., contact forms, request-a-quote forms)
- Email or phone communications
- In-person meetings and events
- Cookies, analytics tools, and tracking technologies (e.g., Google Analytics)
- Third-party service providers you interact with via our site (e.g., payment processors)
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotes
- Deliver engineering services and project updates
- Process payments and manage accounts
- Improve our website and customer experience
- Meet legal, regulatory, and contractual obligations
- Send important updates, service announcements, and marketing communications (with your consent)
4. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Trusted third parties who assist with payment processing, data storage, email delivery, and IT support.
- Legal Authorities: If required to comply with laws, regulations, or legal processes.
- Project Partners/Subcontractors: Only when necessary for project execution, and with confidentiality safeguards in place.
5. Data Storage and Security
We store personal information in secure systems located in Canada and, where applicable, with trusted service providers in other jurisdictions. We implement reasonable technical, administrative, and physical safeguards to protect your data against unauthorized access, use, or disclosure.
6. Your Rights
Under Canadian privacy laws (including PIPEDA) and, where applicable, GDPR and other international regulations, you have the right to:
- Access and request a copy of your personal information
- Correct or update your information
- Withdraw consent for certain uses of your data
- Request deletion of your personal information, subject to legal and contractual obligations
To exercise your rights, contact us at: training@wellcontrolgroup.com
7. Cookies and Tracking
We use cookies and similar technologies to improve site functionality, analyze traffic, and enhance user experience. You can control cookie settings through your browser.
8. International Visitors
If you are visiting our site from outside Canada, please note that your information may be processed in Canada or other jurisdictions with different data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Well Control Group Inc.
203-2327 Ellwood Dr, SW
Edmonton, Alberta T6H5P1
Email: training@wellcontrolgroup.com
Phone: +1-780-485-2773